ADVANTAGES & BENEFITS
Top 10 Frequently Asked Questions:
1. What is TeleContinuity?
TeleContinuity is a revolutionary telecommunications (data/voice) communications network that guarantees continuous communications during daily operations or emergencies. Used by its subscribers as a telework or emergency standby network, TeleContinuity provides access to infrastructure that can assure communications can be delivered via any network, to any device, at any location that the user is at.
2. Who needs it and when is it used?
Mission critical organizations who demand a flexible, dynamic, survivable telecommunications solution when faced with an ever increasing demand for telework, outages, remote access or operational emergencies caused by natural disaster, earthquake, PBX failure, fiber cut, fire, flood, building evacuation, terror attack or other catastrophic event.
3. How is it offered?
Organizations subscribe on a per-user annual fee basis independent of current telecom contracts and require no change of service, purchase of equipment, or software. Just tell us where you need access and how many employees will have access.
4. What does it allow?
TeleContinuity allows subscribers to be in control of their telecom for telework or an outage or evacuation. It removes the dependency on the local carrier during the outage. Complete data and voice recovery.
5. How is it activated?
User’s are always activated and are setup in the network before any event forces utilization of the infrastructure. The TeleContinuity Service is always in a standby mode waiting for a user to activate the service via a web browser, email, text message or telephone.
6. What benefits do subscribers realize?
The ability to access voice and data applications anywhere. To be reached at the number that they are known by under typical circumstances, and the real time control of the device the call is delivered to: home phone, cell phone, hotel phone, VoIP, soft phone, PDA etc.
7. How does TeleContinuity maintain continuity of my telecommunications?
TeleContinuity’s unique combination of path diversity, network diversity, geographic dispersion, and distributed network architecture effectively reroutes telephone traffic around network congestion and network points of failure.
8. How quickly can telecommunications be restored?
Operations can resume within minutes following a communications disruption, minimizing or even eliminating any negative governmental and/or economic impact that would have resulted from the interruption.
9. Can I keep my existing phone number?
Yes. TeleContinuity’s technology enables users to be reached at their existing telephone extensions -- via any network, any device, and at any location -- as though no service disruption had ever occurred.
10. Do I need to preplan where I want my calls to go?
No. With TeleContinuity, pre-planning the complete telecom recovery sequence and the ongoing work of maintaining up-to-date telephone trees are no longer necessary. TeleContinuity will link together all operating networks and activated users within minutes of system activation.
11. Can i use my own client applications with your network?
Yes. TeleContinuity can provide routable IP addresses at multplie locations around the world to satisfy any requirement.
